Frequently Asked Questions
Welcome to Reno Bo Art. Thanks for visiting. Nice to have you here. Below are some things we thought you might be asking yourself along the way so we tried to answer as many questions as possible for you. We'll add more info as we get it. Here we go . . .
Are you a giant corporation?
Nope. We're a little mom and pop shop in Nashville TN consisting of exactly two people - Reno (pop) and Tia (mom). We're not a giant company or corporate online art reseller. Nothing about us is giant. Both of us are well under six feet tall. Reno makes the artwork and either Reno or Tia will be packing and shipping it to you.
When will my art arrive?
We want your new art to get to you as soon as possible! So, while we don't keep large amounts of inventory on hand, we do print your orders as soon we receive them. The printing process can take a few days but you can expect your order to be shipped within five to seven business days from the purchase date. We ship our 8 x 10 and 11 x 14 inch prints in flat cardboard mailing envelopes. Our 16 x 20 and 18 x 24 inch prints are rolled (super carefully!) and shipped in mailing tubes. We ship using USPS Parcel or Priority with tracking numbers and delivery confirmations included.
See our Shipping Page for more info.
Does the art come with a frame?
No. We currently do not offer framed prints. The prints you see on our site are presented in a white frame with a white mat so that it best displays how the artwork might look when framed. How you decide to frame the art is up to you.
Our prints are designed to fit most standard frame and mat sizes (see size chart below). However, not all frames are the same so be mindful of that before purchasing. If you plan on having your print custom framed, simply let your vendor know the size you purchased.
A Note About IKEA Frames:
We have found that IKEA frames and mat size openings are different than standard mat sizes. Please keep this in mind if you plan to put your print in an IKEA frame.
Protecting Your Art
Though the pigments we use on our prints are archival quality, we recommend using UV protected glass in your frames if the art is going to be hanging somewhere that is in constant direct sunlight.